In the interests of a "never-seen-before-from-me" brevity:
And thank you very much for reading me this year. I can't write well enough to express how grateful I am.
Technorati : Christmas
Merry Christmas and a Happy New Year to you.
Thanks for being a good friend, a great colleague and a brilliant example to all of us CRMers out there.
Keep up the good work.
Best regards from Köln, Graham
December 26, 2006 at 02:54 PM
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Author: CRM at the Speed of Light: Essential Customer Strategies for the 21st Century (3rd Edition); MAJOR NY Yankees fan