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« CRM 2.0: Firing the First (Hi-Tech, Customer Collaborative) Cannon | Main | How Fickle CRM 2.0 (or at least I) Can Be....Already »

January 04, 2007

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Comments

Roy

NetSuite is not a "family, small business" friendly run software Suite. It is more for bigger companies. Its a lie and it costs wayy to much money for the average small business company. not worth it in my opinion

Paul G.

Actually, I've spent a lot of time with NetSuite applications as part of my responsibility to both review software and talk to customers. Though this article was on the style of the company and generally how they are a smart and customer-friendly bunch, I've seen the applications in action and they work. Recently, they were a finalist in my "Steppin' Out 2007" awards though they didn't win. However, I went through 81 companies to get to the six finalists and the process was pretty rigorous.

That said, if you have frustrations with NetSuite, please let me know what they are and I'll let the management team there know what bothers you. I'd be happy to. No company is perfect, but what makes companies like NetSuite what they are is how they handle the imperfections.

NetSuite User

I am mystified as to why the author says "NetSuite...gets the world the way it should be gotten". Does the author use NetSuite? I used to design software and now I'm in the support world, and NetSuite frustrates the heck out of me...

Jonathan Cuyno

What happens to Netsuite & Friends when the next software company comes out with the most “forward” thinking fully integrated Internet based business application? What will happen to the billion dollars of investment money?

“Good is only good as what you know to be good, if you don’t know any better you won’t know how “good” really can be.” There are over 20 million small businesses in America today with 80-90 percent family owned. How many can afford the high cost of technology that Netsuite & Friends charge?

It’s only a matter of time. Stay tuned…

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