I'm getting set to do my three part series "Forecast 2010" which will launch on ZDNet and here in about two weeks or maybe less. There might be a couple of ZDNet posts since I'm attending the SAP Business Influencer Conference in Boston next week and might be moved to post about it but this will be the last PGreenblog post until the Forecasts. So I figured I'd just have a good time. Read the announcements, watch the video.
The format of the Forecast 2010 series is straightforward.
- A review of how well - or badly - I did in 2009 based on my last year's fearless prognostication. A little verbal trailer here - I was GREAT on the Yankees prediction and wonder why I even made several others. Plus noticed some redundancies. (Disclaimer: Keep in mind, like all trailers this one is a little misleading as to the content of the actual results review)
- A look at 2010 - what's up for next year. You might be surprised at some of my conclusions but as always I'll back it up and see if you want to challenge me.
- Then "Companies to Watch 2010." Some of last years picks especially the Big 4 will be reviewed and I have to say there are some disappointments in the group of Companies to Watch. One or two of the complete list crashed and burned. Several didn't do much at all. There are several additions and several will be removed - ceremoniously.
Okay, now for a few things - one of which will stun you - kinda.
We are doing the first live streamed CRM Playaz episode on December 7 on Hubspot.tv at 1:30pm. You need to go to Hubspot.TV and it will be there for your viewing pleasure. You can leave us live comments etc through a LiveStream.com account. We really want you to show up.
The print edition of CRM at the Speed of Light's 4th edition is out. The Kindle edition of the book is out. The five free e-chapters are out and available at this part of the McGraw-Hill Professional Website (check out bonus material). All's good for MY holidays at least. Wait 'til you see how useful this book REALLY is on the CRM Playaz live episode above. Another reason to watch.
I'm going to be giving a webinar with 1 to 1 and nGenera on December 10 at 2:00pm EDT. The title is "Service in the Time of the Social Customer and it will have a strong customer service focus (duh!). Sign up, listen in, or as we said in the 60s - turn on, tune in, drop out. So if you ignore the "drop out" part, deliberately misinterpret the "turn on" part to mean turn on your browser, and tune in can be left as is - then it means the same as it did in the 60s. You should come listen to me please. I'm showing some new material. :-) What a tease!!
My Amsterdam Presentation
This is the presentation that I gave in Amsterdam that apparently went over really very well. Its a long one - over an hour. Worth watching I think. I love the CRM Association of the Netherlands and Amsterdam, though I've already told you that.
THIS is Bartending, Not Mixology
As someone who wishes as much that they were a bartender (contemporary parlance equals mixologist) as a CRM expert, I am in AWE.
I'm not worthy.
You gotta see this video. Its hilarious and apparently a real wedding. Note the Minister's GREAT line toward the end. If I ever retake my vows with my wife (though we did that in Newfoundland - where she's from - in 2002), I'm getting this minister.
The Big Finale
Big Drum Roll.
I'm heading to my 60th birthday in a few weeks so I figured that I'd show y'all something that just might be classified as "too much information." This is me at a demonstration in the late 60s - 1969 to be exact when I was a radical campus activist. At the risk of my otherwise sterling reputation, I'm putting this up in the interests of transparency and authenticity. See, Social CRM principles to the very end.
Clearly its not a matter of ego - who would be stupid enough to be vain about this picture? But I do think its funny and hopefully, I look scary enough to make sure that you listen to me no matter what I say or this picture pops into your mind.