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« Jive, Portland, and RetroChic | Main | Aggregating Some Random Pieces: The Social CRM Industry »

February 04, 2010


Rick Bellefond

Hey Paul,

Interesting post.

I wonder what the rest of 2010 will bring as far as "mirror the characteristics of human behavior so that, as a business, you will have far greater insight into your individual customer’s behaviors and their behaviors as a member of a network that consists of other potential customers" as far being able to provide insight into buying patterns of customers and being able to detect when they are getting ready to stop being customers before they actual do so that corrective measures can be taken to keep them as customers.

I see real value to that if someone is able to get that right.

school supplies

Yes this is true. Interactions from human increasingly increase with the development of softwares and hardwares. they go hand in hand. Just like now, many of the technologies produced are touch screens.

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