The Voting
I've posted all seven videos here. Please review them. Spend time with each. Then if you care to go further go to the links that I've posted underneath each of the videos and take a look at the supporting materials on the CRM Idol website. If you don't want to do that, no problem. Then vote. The voting form has a link at the bottom of the page. Just simply pick your Americas and EMEA winner. There are some additional questions we're asking to get a bit of profile of who is voting though the responses will remain anonymous. NP for not answering the additional questions. But PLEASE vote. You truly have the chance to impact a company's future.
The Americas
(in alphabetical order)Assistly
The URL to the video on YouTube: http://youtu.be/LB2EVYaXVxQ
Links to CRM Idol data:
Contestant page: http://www.crmidol.com/contestant/assistly
Judges Review: http://www.crmidol.com/reviews/assistly
Crowd Factory
The URL to the video on YouTube: http://youtu.be/ymbmL_qPuMc
Links to CRM Idol data:
Contestant page: http://www.crmidol.com/contestant/crowd-factory-social-marketing-suite
Judges review: http://www.crmidol.com/reviews/crowd-factory
Get Satisfaction
The URL to the video on YouTube: http://youtu.be/PH0I9G8d2NU
Links to CRM Idol data:
Contestant page: http://www.crmidol.com/contestant/get-satisfaction
Judges Review:http://www.crmidol.com/reviews/get-satisfaction
Stone Cobra
The URL to the video on YouTube: http://youtu.be/eLGncjiWTFk
Links to CRM Idol data:
Contestant page: http://www.crmidol.com/contestant/stone-cobra%E2%80%99s-apps-service-cloud%E2%84%A2
Judges Review: http://www.crmidol.com/reviews/stone-cobra
EMEA
(in alphabetical order)BPMonline
The URL to the video on YouTube: http://youtu.be/klFdNo0RGvM
Links to CRM Idol data:
Contestant page: http://www.crmidol.com/contestant/bpmonline-crm
Judges Review:http://www.crmidol.com/reviews/bpmonline-crm
Workbooks.com
The URL to the video on YouTube: http://youtu.be/aoDBKfEBCjg
Links to CRM Idol data:
Contestant page:http://www.crmidol.com/contestant/workbooks-crm-edition
Judges Review: http://www.crmidol.com/reviews/workbookscom
Zestia (Capsule CRM)
The URL to the video on YouTube: http://youtu.be/DgX9hK0Tr78
Links to CRM Idol data:
Contestant page:http://www.crmidol.com/contestant/capsule
Judges Review: http://www.crmidol.com/reviews/zestia
Vote Here!!
CLICK HERE TO VOTE FOR YOUR FAVORITE CRM IDOL FINALISTS.
Remember one for the Americas and one for EMEA.
I can see that all the finalist are targetting a single function/department and mainly SMEs. There is no CRM product which is a single platform for all the CRM needs of the organisation. In fact in the last decade inspite of 500+ new CRM products none have been able to compete against Oracle Siebel or a SAP for an ultra scalable CRM say in Bank or an Insurance company with 1000+ users. And though a lot has been written about CRM products and implementation, the fact remains that CRM implementation failure rates have remained consistently high.
At CRMnext we have developed a scientific way of impelmentation which can considerably increase the chances of delivering a High Impact CRM implementation.
http://www.crmnext.com/us/hdfc-bank.aspx
Posted by: Rahul Sheth | October 24, 2011 at 08:56 AM