Sometimes Technology Amazes Me and I'm Not A-Skeered.

I'm of the mind that Cisco is the great hidden player in the world of the social customer. Though at this point the whole subject is getting so pervasively staggering that I'm just going to call it Sentient Being 2.0 or Gaia 2.0 or something. I think that there is so much going on at Cisco that we don't cover in our analyses and yet, I see them everywhere doing amazing things. I want all of you to just simply watch this video and though the technology is amazing and part of it all - listen to the discussion toward the end. Cisco just seems to understand. They seem to understand. They just seem to.

Technorati : CRM 2.0, Cisco, Enterprise 2.0, social customer, telepresence