Blogging, Blogging, More Blogging and Then Some Blogging - All on Tuesday

This is going to be one of my random postings - you know - the varying short items that I think are cogent and worth mentioning - just not as verbosely as usual. I assume that a lot of you are sighing with relief - windbag relief.

All about blogging announcements.

Blogging Announcements

I have some good, nooooo, GREAT, news (at least in my opinion). I'm going to be writing the ZDNET blog on CRM, starting in mid-November (my choice of dates). I'm totally stoked because I love ZDNET blogs and have been reading a bunch of them for about my entire CRM life. That would include:

1. Dion Hinchcliffe's Enterprise Web 2.0;
2. Michael Krigsman's IT Project Failures;
3. Oliver Marks' Collaboration 2.0;
4. Dennis Howlett's and Zach Whittaker's Enterprise Alley;
5. Dennis Howlett's Irregular Enterprise;
6. Phil Wainewright's Software as Services;
7. Josh Greenbaum's Enterprise Anti-Matter;
8. Larry Dignan, Sam Diaz, Tom Steinert-Threlkeld's Between the Lines

And those are the ones that I subscribe to - there are about a dozen others I read on occasion too - on topics ranging from mobile to home theater to small business.

What makes the one which I'm doing cool to me is that they ("they" are in the earthly form of Larry Dignan, who makes ZDNET blog decisions at CNET, who owns ZDNET) are asking me to do a "thought leadership" type blog - not one that has to drill down deep into the bowels of software functions. Which is AWESOME! That's what I want to do. I have to say that I'm thrilled to be part of this accumulation of uberblogs.

A couple of things:

1. PGreenblog will continue as is. No reason to fold it because of this. I love writing it and don't want to give it up for anything. Though I may have to shorten the entries. Maybe.
2. I need a name that's a little more, well, pedestrian, for my blog at ZDNET that would reflect what I'm writing about - big picture, strategic, CRM 2.0 (Maybe just CRM 2.0?), thought leadership. It can be mildly clever but has to reflect my subject. Any ideas?

Additionally, I've started a blog at MyCRMCareer.com called "Occasional CRM" which will be a more pithy (maybe said with a lisp) kind of short nuggets blog where I'm going to raise questions for others to answer, plus be really funny sometimes. Go to mycrmcareer.com, register and find the blog and write a comment. First question is already up - CRM 2.0, Social CRM or something else? Or do you give a crap?

Now on to a must-read blog that isn't ZDNET, isn't me, but is something that you need to track. That would be the blog that the always eminent and insightful Michael Maoz, Gartner Group's best CRM analyst started in mid-September. Monsieur Maoz is someone who actually has figured out how the world has changed and not only adjusted to the often difficult curve, but gotten ahead of it and has some very cogent CRM 2.0-like observations on social networks, SaaS and customer service that you just won't find elsewhere. Subscribe and put it in your blogrolls. Its like CNN's best political team on television - only its CRM not politics, on the internet not TV, and its not CNN. Its Gartner.

Technorati : Blogging, CRM, CRM 2.0, Social CRM, ZDNET
Del.icio.us : Blogging, CRM, CRM 2.0, Social CRM, ZDNET

Comments

[Susan Scrupski]

How about "ITSinsider helped me get this ZDNet blog!" Catchy, no? :-) Congrats, Paul. Looking forward to seeing you on ZDNet. Really cool to see "mycrmcareer.com" too! Great stuff all around. What recession?

[Ryan Zuk]

Good going Paul! Maybe something simple like CRM Central.

[Marsha E Loring]

Congratulations ... a well deserved honor and gift to ZNet's content ...

How about RelationshipHotPoints AtoZ ...

[TerryMcKyton]

How about "clicks to conversations"

[Louis Columbus]

Congratulations Paul, that's outstanding!

Potential blog names:

Customers, Transparency and Trust
Customer Centricity (OK, a litle cliche')
Earning Trust: Customer Relationships Matter

[Marshall Lager]

Awesome as always, Paul. I guess maybe there's a future to this "blogging" fad after all ... :-)

If you're looking for names, I'll suggest one that I wanted to use for my magazine column but was shot down on for linguistic purposes: CRMudgeon.

Your first topic might be "CRM in a Barter Economy," since that seems to be where the market is taking us. Money might become meaningless in rapid fashion if the panicking doesn't end.

[Glenn]

How about some of these as potential blog names in descending order of seriousness:
Customer Relationship Mantra
Keyword: Relationships
Paul's Practical Perambulations
The CRMster
Bring Back Joe Torre!

(Hey, you asked:-)

[clement]

What the hell Web 2.0 is all about ?
Why are we not building softwares that can predict the future.
Couldn't we
- predict the financial crisis ?
- predict job losses ?
- prodict production cuts ?

Do we need Web 3.0 (another buzzword) for building predictive softwares ?

[Michael]

COngratulations Paul!! Well deserved and you will have a large following!

[PaulSweeney]

What about "customer conversations": I'd stay away from "2.0", you might be outflanked by my new "CRM 3.51" blog :) mmm what about "Sustainable Customer Conversations"...